Store Policies

RETURN POLICY
We want you to be happy with your purchase but understand that sometimes an item needs to be returned. Please review the return policies below and contact us with any questions.

  • With a receipt/invoice, you may return or exchange any book or non-book item in its original condition for exchange or store credit (excluding shipping cost) within 30 days of receiving your order. Non-Book items must also include all original tags and/or packaging.
  • Special order items that are not usually carried and have been ordered specifically at your request may not be returned.
  • If you receive your order and find an item to be missing, incorrect or damaged please contact the store within 7 days, so that we may address and resolve the issue as quickly as possible for you.
  • Without a receipt/invoice, purchases may not be returned. Please contact us for details
  • For all returns/exchanges, the customer is responsible for costs of return shipping. We recommend you return your items using an insured and traceable method. We are not responsible for packages lost or damaged during the return transit.

SHIPPING AND DELIVERY INSTRUCTIONS

You may choose to pick up your online order here in the store, have it delivered to you (within 5 miles of the store), or we can ship it to you. Our online ordering system will send you an email to confirm that we've received your order and will inform you again when your purchase is complete and it can be picked up in the store.

If you have any special needs or requests for your order, please let us know in the comments section when you check out! 

We're happy to enclose a message or gift wrap -- free! We take great care in packing and shipping our online orders.

SHIPPING METHODS

We ship orders via the US Postal Service, via their media, ground, and priority rates.

USPS estimates that orders shipped via Media Mail rate will arrive in 2 to 10 days.  Media Mail is limited to books and educational materials.

USPS estimates that orders shipped via Ground rate will arrive in 2 to 10 days.

Orders shipped via USPS Priority are estimated to arrive within 1-3 business days.